Mid-level staff in trouble |
Middle-level employees in the Indian IT sector are facing an uncertain future even as the industry gears up to adapt itself to the changes brought about by automation and newer technologies.The nearly 1.4 million mid-rung employees, who typically have 8-12 years of experience and earn Rs 12-18 lakh, are now at the centre of reskill and restructuring conversations happening across the sector.The World Economic Forum 2016 at Davos earlier warned that the Fourth Industrial Revolution is underway and that it may eliminate millions of jobs over the next five to 10 years.A Bank of America-Merrill Lynch report too had earlier predicted that 47% of jobs in the US will be taken over by technology. Amelia, an artificial call centre agent, can speak 20 languages, learn from her human coworkers and has taken over 30% of the calls at a trial call centre. McKinsey estimates that by 2025, similar automated software will replace 250 million knowledge workers across the world. That`s equivalent to 50% of India`s current working population. Agile technology or rapidly developing and deploying working software is the focus of technology firms. This means that, developers are required to do unit testing, use QA automation tools and write their own testing code without wasting time in the QA process.
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